Shipping

Key information

free shipping on all orders
order cutoff: 12pm
order handling: 1-3 days
order transit: 7-10 days

Shipping your order

Once you have made your purchase, it will take us 1-3 business days to process your order.

After your order is processed, it will be passed on to a courier who will then deliver it within an average of 7 to 10 working days.

Shipping costs

We provide free shipping for all orders. Moreover, there is no minimum order quantity required for this service.

Delayed orders

Orders may experience delays during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow for up to 3 extra work days. If your order has not arrived after this time, please reach out to our customer support team at info@aven-london.com.

Damaged orders

If your package arrives damaged, it is important to document the damage by taking detailed photos immediately. Afterward, contact our customer support team and make sure to include your order number.

Contact information

E-mail: info@aven-london.com