Shipping

Shipping Countries:

This shipping policy is valid for the countries: United Kingdom

Below you will find the average delivery time of all our packages:

Order cutoff time: 16:00 (GMT) Greenwich Mean Time (London) : after this time we no longer process orders received on that day. For orders processed after cutoff time, one day gets added to the delivery time estimate.

Order handling time: 2 to 7 days, fulfilled Mon. to Sat. After this time the shipment for the order is delivered to the carrier company and ready for transit.

Transit time: 7 to 20 days, Delivered Mon. to Sat.

We use the following carriers parties:

Evri, DHL, Royal Mail and DPD

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package. Click here to go to our order tracking page.

Please contact us via email at info@aven-london.com if you have any questions about your order and shipment. Our service team is happy to assist you.

Contact information

Boutique Name: Aven London

Monday - Friday: 9:00 a.m. - 6:00 p.m

Saturday:  9:00 a.m. - 3:00 p.m
Sunday:  9:00 a.m. - 3:00 p.m

Do you have any questions? 

E-mail : info@aven-london.com

Tel: +16467779212

Address: No.5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong.